Account Verification (KYC)

Ensure transparency and protect user accounts

🔍 WHY IS KYC VERIFICATION NECESSARY?

• Ensure transparency and security of transactions

• Unlock full functionality on the platform

• Receive priority support when necessary

• Required for withdrawals/account upgrades

A. Personal Verification

Step 1: ONFA Wallet Main Menu -> Account Verification.

1. Go to "Personal Account Verification" and click the "Start Verification" button.

With the new KYC (account verification) system, users no longer need to manually enter information and wait for the verification request to be approved. Once successful, users can conveniently and quickly use a verified account.

1. Click "Agree and Continue".

2. Select the supported document type:

• Citizen ID Card / State ID.

• Passport.

• Driver's License / Driving Permit.

• Residence Permit / Temporary Residence Card.

1. Select the country.

Step 2: Upload verification images

1. Front side of the document (clear number, photo, and information).

2. Back side of the document (still valid).

3. Portrait photo.

• Requirements:

  • Image clear, unedited.

  • Supported files: JPG, JPEG, PNG, WEBP, TIFF, PDF - under 10 MB.

1. Click "Submit Request".

2. Time - effective immediately.

B. Business Verification

Step 1: Fill in company information

1. Select verification type "Enterprise".

2. Enter accurately:

   • Company name (as per Business Registration Certificate).

   • Tax identification number.

   • Issue date/expiry date.

   

Note: Use Business registration certificate.

Step 2: Upload Business Registration Certificate images

1. Front side of the Business Registration Certificate.

2. Back side of the certificate (if it contains information).

• Requirements:

  • Photos well lit, not cropped.

  • Clearly display stamps/signatures.

  

1. Press "Submit request"

⏳ *Review time: 24 - 36 hours on business days*

⚠️ IMPORTANT NOTICE

• Only use genuine documents of you/the company.

• Not accepted: Blurry photos, expired documents, mismatched information.

• Contact support if review time is exceeded.