Account Verification (KYC)

🔍 WHY IS KYC VERIFICATION NECESSARY?

• Ensure transparency and security of transactions

• Unlock full functionality on the platform

• Receive priority support when necessary

• Required for withdrawals/account upgrades

A. Personal Verification

Step 1: Fill in personal information

1. Go to "Account verification"

2. Enter fully:

   • Full name (matching identification documents)

   • ID card/citizen ID/passport/driver's license number

3. Select document type:

   • Citizen Identification Card

   • Passport

   • Driver's license

   

Step 2: Upload verification images

1. Front side of document (clear number, photo, information)

2. Back side of document (still valid)

3. Portrait photo holding the document + write note "ONFA KYC + date"

• Requirements:

  • Images clear, unedited

  • File JPEG/PNG, under 5MB

1. Press "Submit request"

⏳ *Review time: 12 - 24 hours on business days*

B. Business Verification

Step 1: Fill in company information

1. Select verification type "Enterprise

2. Enter accurately:

   • Company name (as per Business Registration Certificate)

   • Tax identification number

   • Issue date/expiry date

   

Note: Use Business registration certificate

Step 2: Upload Business Registration Certificate images

1. Front side of the Business Registration Certificate

2. Back side of the certificate (if it contains information)

• Requirements:

  • Photos well lit, not cropped

  • Clearly display stamps/signatures

  

1. Press "Submit request"

⏳ *Review time: 24 - 36 hours on business days*

⚠️ IMPORTANT NOTICE

• Only use genuine documents of you/the company

• Not accepted: Blurry photos, expired documents, mismatched information

• Contact support if review time is exceeded